{"id":3018,"date":"2020-10-23T19:56:08","date_gmt":"2020-10-23T19:56:08","guid":{"rendered":"https:\/\/milesocial.com\/?p=3018"},"modified":"2020-11-13T09:11:42","modified_gmt":"2020-11-13T09:11:42","slug":"the-benefit-of-messenger-for-instagram-business-accounts","status":"publish","type":"post","link":"https:\/\/miletestsite.com\/milesocial\/the-benefit-of-messenger-for-instagram-business-accounts\/","title":{"rendered":"The benefit of Messenger for Instagram Business Accounts"},"content":{"rendered":"<p>API Messenger support is coming to Instagram Business Accounts. What does this mean for your company? Real-time customer service! You will be able to speak directly to potential customers over Instagram. Messages can also be accessed via CRM, allowing a conversation to be part of a customers order history. Similar to Facebook, you can create questions for viewers to choose from, with automated answers appearing immediately. Or choose to speak live with them.<\/p>\n<p>This is an excellent time for Facebook to roll this feature out because the holidays are around the corner. E-commerce company&#8217;s will greatly benefit from this feature. Customers can track orders, and ask questions about their purchase. But you do not have to be an e-commerce business. For brick and mortar stores, customers can inquire about specific product availability, pricing, and directions to your location.<\/p>\n<p>Currently, messenger is in beta, and being tested on a few major well-known brands. The decision to move forward with this is due to the increased activity and conversations via direct messaging on Instagram.<\/p>\n<p>If your company&#8217;s Instagram is not optimized yet, MILE Social can help. Call or text to discuss <strong><a href=\"https:\/\/miletestsite.com\/milesocial\/social-media-for-your-business\/\">social media marketing<\/a><\/strong> today! 732-889-3322 or email at <a href=\"mailto:info@milesocial.com\">info@milesocial.com<\/a>.<\/p>\n<a href=\"https:\/\/miletestsite.com\/milesocial\/wp-content\/uploads\/2020\/10\/Screen-Shot-2020-10-23-at-3.36.43-PM.png\"><img decoding=\"async\" class=\"wp-image-3019 aligncenter\" src=\"https:\/\/miletestsite.com\/milesocial\/wp-content\/uploads\/2020\/10\/Screen-Shot-2020-10-23-at-3.36.43-PM.png\" alt=\"MILE Social instagram messaging\" width=\"643\" height=\"376\" srcset=\"https:\/\/miletestsite.com\/milesocial\/wp-content\/uploads\/2020\/10\/Screen-Shot-2020-10-23-at-3.36.43-PM.png 1790w, https:\/\/miletestsite.com\/milesocial\/wp-content\/uploads\/2020\/10\/Screen-Shot-2020-10-23-at-3.36.43-PM-300x176.png 300w, https:\/\/miletestsite.com\/milesocial\/wp-content\/uploads\/2020\/10\/Screen-Shot-2020-10-23-at-3.36.43-PM-1024x600.png 1024w, https:\/\/miletestsite.com\/milesocial\/wp-content\/uploads\/2020\/10\/Screen-Shot-2020-10-23-at-3.36.43-PM-768x450.png 768w, https:\/\/miletestsite.com\/milesocial\/wp-content\/uploads\/2020\/10\/Screen-Shot-2020-10-23-at-3.36.43-PM-1536x899.png 1536w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/><\/a>\n","protected":false},"excerpt":{"rendered":"<p>API Messenger support is coming to Instagram Business Accounts. What does this mean for your company? Real-time customer service! You will be able to speak directly to potential customers over Instagram. Messages can also be accessed via CRM, allowing a conversation to be part of a customers order history. Similar to Facebook, you can create [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3020,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[2],"tags":[],"jetpack_publicize_connections":[],"aioseo_notices":[],"jetpack_featured_media_url":"https:\/\/miletestsite.com\/milesocial\/wp-content\/uploads\/2020\/10\/instagram-messaging-milesocial.com_.png","_links":{"self":[{"href":"https:\/\/miletestsite.com\/milesocial\/wp-json\/wp\/v2\/posts\/3018"}],"collection":[{"href":"https:\/\/miletestsite.com\/milesocial\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/miletestsite.com\/milesocial\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/miletestsite.com\/milesocial\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/miletestsite.com\/milesocial\/wp-json\/wp\/v2\/comments?post=3018"}],"version-history":[{"count":4,"href":"https:\/\/miletestsite.com\/milesocial\/wp-json\/wp\/v2\/posts\/3018\/revisions"}],"predecessor-version":[{"id":3044,"href":"https:\/\/miletestsite.com\/milesocial\/wp-json\/wp\/v2\/posts\/3018\/revisions\/3044"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/miletestsite.com\/milesocial\/wp-json\/wp\/v2\/media\/3020"}],"wp:attachment":[{"href":"https:\/\/miletestsite.com\/milesocial\/wp-json\/wp\/v2\/media?parent=3018"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/miletestsite.com\/milesocial\/wp-json\/wp\/v2\/categories?post=3018"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/miletestsite.com\/milesocial\/wp-json\/wp\/v2\/tags?post=3018"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}